15 July 2010, 1:14 am
Derrick Focht has heard it before: A police officer becomes a hostage negotiator because of an ability to chat. But its an ability to listen, he said, that helps a negotiator turn a potential crisis into a safe outcome. Its a misnomer that you get on the phone with a gift of gab and talk, said Focht, a Kent Police detective and one of three hostage or crisis negotiators for the department ...... Read More »